British Telecom Baby Monitor 200 Guide de l'utilisateur télécharger pdf (Page 25)

If you experience any problems, please call the Helpline on Freephone 0808 100 6554* or visit www.bt.com/producthelp

25General information

Cleaning

Both units have splash resistant grilles and casing.

To clean, wipe with a damp cloth.

Guarantee

Your BT Digital Baby Monitor 200 is guaranteed for

a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee

will provide for the repair of, or at BT’s or its agent’s

discretion the option to replace the BT Digital Baby

Monitor 200 or any component thereof, which is

identiﬁed as faulty or below standard, or as a result

of inferior workmanship of materials. Products

over 28 days old from the date of purchase may be

replaced with a refurbished or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur

within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent as

instructed.

• This guarantee does not cover the batteries and

any faults or defects caused by accidents, misuse,

fair wear and tear, neglect, tampering with the

equipment, or any attempt at adjustment or repair

other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12 month guarantee period

Prior to returning your product, please read the

Help section beginning on page 23 or contact

the BT Digital Baby Monitor Helpline on 0808

100 6554* for assistance. Additional answers to

Frequently Asked Questions are available from

www.bt.com/producthelp

In the unlikely event of a defect occurring, the

Helpdesk will issue a Fault Reference Authorisation

(FRA) number and instructions for replacement or

repair. Please note you will need the FRA number

before returning the product. This does not affect

your statutory rights.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee

period has ended or if you require technical

assistance outside of the 12 month guarantee

period, please call BT’s approved technical support

agent, Helpdesk Solutions on 0870 240 5029.

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British Telecom Baby Monitor 200 Guide de l'utilisateur Page 25

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